Privacy Policy
Last Updated: 5/6/2026
1. Introduction
Mobile Diagnostic Laboratory, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile diagnostic laboratory services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, and Social Security Number (when required for certain tests).
- Health Information: Medical history, test results, insurance information, and other health-related data necessary to provide our services.
- Payment Information: Credit card numbers, billing address, and other payment details.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data.
3. How We Use Your Information
We use your information to:
- Provide diagnostic testing and laboratory services
- Process payments and insurance claims
- Communicate test results to you and your healthcare providers
- Comply with legal and regulatory requirements
- Improve our services and customer experience
- Send appointment reminders and service updates
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Laboratory partners (such as Alliance DNA Laboratory)
- Government agencies as required by law
- Service providers who assist in our operations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal and health information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to your information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Mobile Diagnostic Laboratory, Inc.
703 West Pullen Avenue
Pine Bluff, AR 71601-3441
Phone: (870) 433-0096
Email: info@mobilelab.org